Find Answers for Common Questions About Screen Printing & Embroidery

1) Quote
This is where we choose the items for production, determine the cost, and discuss the best way to make your order a reality. Once the quote is accepted, we will move on to the next step. 

2) Deposit & Art Approval
Once your order is approved, we will order all of the selected items and sizes for your order. Our artists on staff will begin working on your project. If you do not have the original artwork, we will produce it for you and send you a realistic mockup for your approval. Once everything is approved, we will move the order into the production phase. We can accept payments online, in store and over the phone for your convenience. 

3) Production
Every order is counted and quality checked before it leaves our warehouse. As soon as it arrives at our facility, it is counted and quality checked a second time prior to production. As soon as the items come out of production they are inspected one last time and carefully boxed.

4) Order Complete
Once your order is completed, we will notify you by email and or phone. Orders are able to be picked up at our shop, mailed or delivered locally for your convenience.

Typically, orders take between 10 to 15 business days to be processed, packaged, and shipped to their final destination. This time frame may vary depending on factors such as product availability, shipping method, and the specific location of the recipient.

Yes, we will send you a mock-up via email, for your approval before moving forward with production.

We can mail your orders, or you can opt for local pick up.

Feel free to stop by our full retail store to see us. 2240 South Morrison Avenue, Caseyville IL 62232.